Hotels face a difficult challenge. Competing with companies such as AirBnBs forces hotels to reinvent themselves. The use of Saas was key to meeting the challenge.
Value-added services like paid TV and Fee/Free Wi-Fi are important to customers, but hotels must deal with increasing cybercrimes with these perks.
A solution like Serena can now bring Infrastructure as a Service in a cost effective way. Serena allows hotels to remain competitive.